An online learning platform that installs the Top Performance Culture System™ inside your service business — without hiring a full-time consultant. Built for owners and leaders who want to do the work themselves.
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No spam. No pressure. One email when we launch — and founding member pricing before it goes public.
What Is the TPCS Academy
The TPCS Academy takes the same 42-iteration framework that Jim delivers through consulting engagements and translates it into a structured online learning experience your leadership team can work through together — at your own pace, on your own schedule.
Each module delivers one phase of the TPCS framework: video lessons, downloadable tools, implementation worksheets, and a weekly cohort call to work through challenges live with Jim.
Course Content
The Academy follows the TPCS framework from Phase 1 through Phase 6 — the same sequence Jim uses in every consulting engagement, adapted for self-directed learning.
Assess where your culture stands today, quantify your culture cost, and establish the foundation for everything that follows. This phase gives you a clear baseline and a prioritized action map.
Move from vague values statements to operationalizable behavioral standards — the specific, observable behaviors that define what your culture looks like in practice at every level.
Rebuild your hiring process to select for cultural fit and performance potential — not just skills. Includes structured interview systems, behavioral assessment tools, and onboarding design.
Build the leadership capability your culture requires. This phase covers coaching skills, accountability systems, performance conversations, and how to build leaders who multiply culture — not just manage it.
Install the meeting cadences, recognition systems, and communication rhythms that keep culture alive day-to-day — without depending on any single leader's effort or energy.
Build the dashboards, metrics, and review cadences that let you track culture health over time — and scale the system as your business grows without dilution or drift.
Who It's Built For
Service business owners who know culture is a problem but haven't had a practical, affordable system to address it — until now.
COOs, GMs, and VP of Operations who want to build a culture system their teams can sustain without constant senior leadership involvement.
HR directors and people leaders who need a framework, not just philosophy — specific tools they can implement across the organization.
Leadership teams going through the TPCS framework together — building shared language, aligned priorities, and collective accountability for culture outcomes.
Leaders who want culture change without doing the work, companies looking for a quick-fix retreat, or businesses that aren't ready to commit to a structured implementation process. If that's where you are — one-on-one consulting may be the better fit.
Founding Member Benefits
The first cohort of Academy members gets benefits that will never be offered again after launch. These are reserved exclusively for waitlist members who sign up before the public opening.
Waitlist members will receive the lowest price the Academy will ever be offered — locked in for life, regardless of future price increases.
Exclusive to WaitlistGet into the Academy before it opens to the public — start building your culture system while the first cohort is still in progress.
First AccessFounding members get direct access to Jim in monthly live Q&A sessions during the beta period — a feature not included in the standard Academy.
Beta ExclusiveWaitlist members are surveyed on their top culture challenges — and those insights directly shape the final Academy curriculum before launch.
Shape the CourseEvery free resource — the Hidden Culture Cost Guide, Diagnostic Checklist, GP Quick-Start Toolkit, and 90-Day Roadmap — is included in Academy enrollment.
IncludedAll Academy members get lifetime access to course content and all future updates — no annual subscription required.
One-Time InvestmentWaitlist spots are limited. Add your email below and you'll be the first to know when founding member enrollment opens — along with pricing that won't be available after launch.
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No spam. One email when founding enrollment opens.